Assistance when you need us. Financial Freedom when you don’t.

One of the many reasons that HeritageWest has grown is directly related to the satisfaction of our members. Providing personalized service and being able to answer all of your questions are hallmarks that showcase our commitment to you. This is the type of service our members have come to rely on. So when you have a question, please feel free to reach us by any or all of the links provided below.

Contact Us

Contact Customer Service at

Locate A Branch or ATM

Have a Question About Using Our Online Services?

Online Banking FAQs
Online Bill Pay FAQs
Online Banking Support Site

Call-24 – 24/7 Access to Information

Use HeritageWest's Call-24 system to manage your accounts by phone. Click here to download the Call-24 guide.

Contact Us – HeritageWest Contact Center

Tooele County  (435) 833-7200
Salt Lake County  (801) 254-1453

Toll Free  (800) 662-9522
All Branches  (801) 487-8841

Email HeritageWest

Fax HeritageWest – Fax Numbers

Contact Center (435) 843-1881
Human Resources (757) 671-7691

Credit Card Support Numbers

Customer Service  (866) 839-3409
Lost/Stolen  (866) 839-3485

Debit Card Support Numbers

Customer Service  (800) 662-9522 /Toll Free  (801) 487-8841 /Local
Lost/Stolen  (866) 839-3485

Mailing Address

5700 Cleveland Street
Virginia Beach, VA, 23462

Find the closest branch location.

Use our interactive map to find the HeritageWest branch, ATM, or service center closest to you.